Bigin by Zoho CRM
Simple pipeline CRM for small businesses
Straightforward small-business CRM
Best for
Freelancers and small teams moving from spreadsheets who want a straightforward pipeline CRM with contact management and basic automation.
Not ideal for
Large or complex sales teams that need extensive enterprise customization, high record volumes or multiple advanced workflows on the entry plan.
Strengths
- Free one-user plan and low-cost paid tiers for small businesses.
- Pipelines, contacts, activities, forms, appointments and workflow automation in one focused CRM.
- Mobile apps and integrations with Zoho and common business tools.
Limitations
- The Free plan is limited to one user and a single pipeline; team use requires a paid tier.
- Record, pipeline, automation and custom-field limits vary by plan.
- Advanced workflow controls and expanded capacity require higher tiers or add-ons.
Overview
What to know
A streamlined CRM for managing contacts, activities and sales pipelines. Bigin has a one-user free plan; Express starts at $7 per user/month with annual billing and $9 month-to-month.
Decision tools
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