Klaviyo
Behavior-based B2C marketing automation across email and messaging
Behavior-based B2C automation
Best for
E-commerce and B2C brands that need customer-data-driven segmentation and behavior-triggered email, SMS or push journeys.
Not ideal for
Most consultants and B2B service firms that only need ordinary newsletters or basic lead nurture without e-commerce or high-volume customer data.
Strengths
- Automated flows can respond to purchase, browsing, signup and other customer behavior.
- Connects customer profiles, segmentation, email and messaging channels with 350+ integrations.
- Free plan includes up to 250 active profiles and 500 emails per month.
Limitations
- The free tier has strict active-profile and email-send caps; sending pauses when limits are exceeded.
- Paid email scales with active profiles and send capacity; SMS and other channels can add separate costs.
- Its data model and strongest automation use cases are geared toward B2C and e-commerce.
Overview
What to know
Behavior-based B2C marketing automation for email, SMS and push campaigns, with customer profiles and event-triggered flows. Free for up to 250 active profiles and 500 emails/month; paid pricing scales with profile count.
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